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What is Web Content Accessibility Guidelines (WCAG)

by Michelle Neysa, Founder & CEO

A woman in a wheelchair and a man standing across of her are collaboratively arranging a website layout on a large screen, representing the inclusive effort of designing a website that is accessible to everyone, regardless of abilities.

The Web Content Accessibility Guidelines (WCAG) are technical standards developed by the World Wide Web Consortium to make the digital world more accessible to everyone—especially individuals with disabilities.

Although WCAG itself is not a legal requirement, organizations that want to comply with the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA) should follow the WCAG standards.

These guidelines represent a collaborative effort by various stakeholders, including disability advocacy groups, government agencies, and accessibility research organizations, and are widely recognized as the global benchmark for digital accessibility. They are acknowledged as the international standard of a wide range of criteria designed to assist developers and designers removing accessibility barriers in digital environments

What is POUR and Why is it Essential to WCAG Standards?

Illustrations to describe the POUR principles include an illustration of icons for the senses to represent perceivable content, an image of a person typing on a keyboard for operable navigation, a man pointing at website elements for understandable content, and an illustration of a woman with a robot at a laptop for robust compatibility with assistive technologies.

WCAG standards are built on 4 core principles called POUR—perceivable, operable, understandable, and robust.

  1. Perceivable: information and functions must be presentable and understood in ways the users can perceive, so it should not rely only on one sense. Example: provide text alternatives for images, so screen reader users can understand them.
  2. Operable: all functions and interactive elements on a webpage must be usable by everyone, even without a mouse. Example: make sure users can fully navigate with a keyboard or voice commands.
  3. Understandable: users must be able to easily understand web content and its functionality. Example: use clear language and consistent design for buttons and menus.
  4. Robust: websites must work effectively with current and updated assistive technologies. Example: ensure compatibility with screen readers and future updates.

These principles ensure that web content is accessible to users with disabilities by addressing key aspects of interaction and usability.

The Three Levels of WCAG Compliance: A, AA, and AAA

An illustration of three steps, labeled 'A,' 'AA,' and 'AAA.' 'A' represents basic WCAG compliance, 'AA' indicates improved usability often required by law, and 'AAA' signifies the highest level of accessibility for maximum inclusivity.

WCAG guidelines are grouped into three levels of accessibility, which are A, AA, and AAA.

Level A (Basic Accessibility) The minimum standard that all websites should meet and requirements include:

  • Content must be usable with a keyboard alone.
  • Forms should have clear labels and instructions.
  • Content should work with assistive technologies like screen readers.
  • Information shouldn’t rely only on shape, size, or color to be understood.

Level AA (Strong Accessibility) A higher standard that improves usability for a wider audience. This level is the minimum standard required by most accessibility laws and regulations worldwide, with requirements as below:

  • Text and background colors must have at least a 4.5:1 contrast ratio.
  • Content must follow a clear structure with proper headings (e.g., H1, H2, H3).
  • Navigation should be consistent across all pages.

Level AAA (Excellent Accessibility) The highest level, providing advanced accessibility features. While it’s not always achievable, it ensures maximum inclusivity and requirements include:

  • Text and background must have a 7:1 contrast ratio.
  • Pre-recorded videos should include sign language interpretation.
  • Pre-recorded videos should also offer detailed audio descriptions.

Versions of WCAG

To keep up with the pace of the evolving digital needs, WCAG standards are regularly updated to reflect advancements in technology and design.

  • WCAG 1.0 (1999): introduced 14 guidelines and the A, AA, AAA conformance levels.
  • WCAG 2.0 (2008): added the POUR principles and redefined the A, AA, AAA conformance levels.
  • WCAG 2.1 (2018): updated to address mobile and tablet accessibility, adding 17 new success criteria.
  • WCAG 2.2 (2023): focused on reducing barriers for users with visual, mobility, hearing, and cognitive disabilities, adding 9 more success criteria.
  • WCAG 3.0 (Draft): is being developed and will be released soon to enhance digital accessibility across various technologies and contexts.

Success Criteria Examples

Here are several examples of web accessibility best practices recommended by WCAG:

6 icons each representing a WCAG success criteria. Icon depicting a clock, icon showing clear layout, icon of a Tab key, icon featuring a document in front of a computer monitor, icon displaying a sun with contrasting black and white colors, and icon of an exclamation point icon inside a dialogue bubble.

Accessibility is not just a requirement; it’s an opportunity to create meaningful, user-centered experiences for everyone. Whether you’re at the beginning of your journey or looking to refine your existing practices, embracing WCAG is a critical step toward achieving a truly inclusive digital presence. Start today, and make accessibility a cornerstone of your design and development process. Together, we can build a web that works for all.

Achieving Web Accessibility with AccessTime

At AccessTime, our IAAP Certified consultant brings extensive expertise in understanding and applying WCAG. With a deep knowledge of accessibility principles, we are committed to helping you and your business meet legal requirements, enhance digital inclusivity, and ensure compliance with accessibility laws

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